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Shipping and Delivery

Thank you for visiting and shopping at ClicknCollect

The following are the terms and conditions that constitute our Shipping /Delivery Policy.

Payment Method

For customers without access to a credit card and for convenience, we accept Cash on Delivery (C.O.D.) as an alternative payment method for orders less than AED 5000 in U.A.E. which will be collected by our courier when they deliver your shipment. Please note that since the C.O.D. service is costly for us to provide, cash payment orders will be charged additionally per merchant shipment no matter the number of items your order contains.

Processing Time

All orders will be processed and delivered within two business days. If there will be a significant delay in the shipment of your order due to any reason, we will contact you via email or telephone.

Shipping Fee

Cash on Delivery Rates
Dubai AED 10
Sharjah AED 10
Ajman AED 10
Abu Dhabi AED 20
Other Emirates AED 20


Please be informed that the above charges are only for the city limits area; for the remote area, there will be extra charges as per the location.

Order Status and Tracking

When your order is out for delivery, you will be notified via your registered email address to make sure that you will be available at your registered address to receive the shipment.

International Shipping Policy

We currently do not ship outside U.A.E.